FAQ

What is ForeverMagic?

ForeverMagic is a company created in 2018, but has now made its online presence in 2019! We are a bunch of artists who create beautiful magical merchandise to ship worldwide for everyone to enjoy!

How and when do you ship?

We ship worldwide using Royal Mail. Within the UK, we use a service called Tracked 48 which usually takes 2 working days once dispatched to arrive with the customer. Internationally we use a service called Priority, this usually takes 3-5 working days to arrive internationally once dispatched, however, please bare in mind that shipping internationally does occasionally take a little longer. All orders are packed and dispatched within 3-5 working days.

How do i contact the ForeverMagic team? 

Simply email Support@forevermagic.co.uk and one of our amazing team will respond to you as quickly as possible!

I haven't received my order?

If you haven't received your order after the given timeframe, e-mail us at Support@forevermagic.co.uk and we will look into this for you!

What are the ForeverMagic boxes?

Mystery boxes have recently been an amazing trend, so we decided to create our own! The ForeverMagic boxes are designed differently to others and instead of a mixture of magical merchandise from the wizarding world, we have decided to do ours in stages. Starting with the Year 1 box which will feature exclusive merchandise from the Harry Potter universe up to the Year 7 box.

Please note that these boxes are NOT subscriptions - you will be required to purchase the boxes as they become available. They are limited edition and are on a first come, first serve basis.

What are the T-Shirt & Hoodie Sizes?

T-shirts may vary in sizes slightly from the below figures. Colour may vary slightly from the pictures.

Unisex S (Chest Size 34/36”)
Unisex M (Chest Size 38/40”)
Unisex L (Chest Size 42/44”)
Unisex XL (Chest Size 46/48”)
Unisex XXL (Chest Size 50/52”)
Unisex 3XL (Chest Size 54/56”)

Ladies S (Size 6/8)
Ladies M (Size 8/10)
Ladies L (Size 12)
Ladies XL (Size 14)
Ladies XXL (Size 16)

Jumper S (Chest Size 36)
Jumper M (Chest Size 40)
Jumper L (Chest Size 44)
Jumper XL (Chest Size 48)
Jumper XXL (Chest Size 52)

How do you accept payment?

At check-out, we accept several forms of payments including Visa, as well as PayPal!

If you require any further assistance, please E-Mail Support@Forevermagic.co.uk. We will do our best to reply to you as soon as possible!